PAY MY BILL

We are always looking for better ways to serve our patients. Our team at Richmond Physical Therapy is available to assist you with questions you may have regarding your patient statement/billing.

If you have any questions regarding your account, please don’t hesitate to contact our office at (804) 340-1193 or by email at admin@richmondpt.com.

  • Insurance Billing

    As a courtesy, your claims will be submitted to the medical insurance plan for which you are currently enrolled and have provided us information for.

    You will be billed for any balances considered to be the responsibility of the member after the insurance company has processed your claim. Due at the time of service, copays will be collected by the front office staff when appropriate.

    We strongly urge each patient to contact member relations for his/her insurance plan to also verify coverage, benefits and benefit limitations.

  • Medical Records

    Medical records can be obtained by contacting the front office staff at the clinic where treatment was rendered.

"I am lucky that my doctor referred me to Richmond Physical Therapy because I have now been a patient there twice.

The atmosphere is very friendly, the therapists are top notch, good listeners and coaches. Working to come back from an injury can be tough at times and this team really helps you through it."

- Caley C.